Data privacy: Web-Analysis & Cookies

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Volkswagen Classic Parts
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Privacy Statement

We are pleased that you are interested in Volkswagen Classic Parts and that you have got in touch with us by visiting our website.

This website is a service of
Weser-Ems Vertriebsgesellschaft mbH, Theodor-Heuss-Str. 28b, 38444 Wolfsburg, Germany, email: kundensupport@vw-classicparts.de, entered in the trade register of the District Court of Bremen under No. HRB 4392 (data controller).

This page gives you information about what legislation-protected data is gathered by us when you visit our website and view individual pages, whether we store this data and what we do with it.

Overview of content:

A. General information

B. Collection and use of your information

1. Access to the website, retrieving files
2. Ordering of goods, registration with the online shop, price enquiries
2.1. Ordering certificates and data sheets
3. Newsletters / email advertising
4. Contact form
5. Google Tag Manager
6. Use of Google Analytics
7. Use of Google Remarketing (Google AdWords)
8. Use of our Social-Media-Fanpage
9. Facebook Custom Audience using pixel
10. Use of cookies
11. Using Google Maps
12. Integration Trusted Shops
13. Transfer to third countries

C. Data security on the internet

D. Your rights

E. Your contact person: Data Protection Officer

 

A. General information

The laws on data protection protect personal data. "Personal data" is individual details about personal or factual circumstances of an identified or identifiable natural person (a human). This includes, for example, their name, postal or email address, as well as an indication as to when this person viewed which webpage.

B. Collection and use of your information

What data is gathered and what do we use it for?

1. Access to the website, retrieving files
You can visit our website without disclosing any personal information.

When you visit our website and view a single webpage, you are retrieving individual files, which that webpage is made up of. The retrieval of these files is stored in a log file (a simple text file), each of which contains the following information for each retrieval:

- the IP address of the computer you use to retrieve the file;
- the date and time of the retrieval; 
- name of the file that was retrieved; 
- status of the transmission (successful or aborted);
- from which webpage the file was originally requested and 
- with which browser, operating system, and with what surface the file was requested. 

Such technical recordings are typical, and are performed by virtually every web server.

We use this log in order to be able to identify and resolve technical errors on our website, and so to improve the quality of our website from a technical point of view. We also use the data in order to be able to uncover and prevent any misuse of our website in the future. In addition, we reserve the right to statistical evaluate anonymous records from this log file, in order to improve our website.

The legal basis of the processing: Article 6(1f) GDPR. Our legitimate interests: technical maintenance of the operation of the website; service improvement of the website offering; prevention of abuse.

We will not use personal data stored in this log file, nor merge it with other data sources.

We will delete the data stored in the log file after 7 days. 

Our web hoster, Corpex Internet GmbH, and our service providers TechDivision GmbH are also informed of this data.

2. Ordering of goods, registration with the online shop, price enquiries
You can order from us via our online shop, by email or by telephone.

In doing so, we process the personal data you provide: identification data, address data and contact data, your bank details, your order data such as the date of the order and the products ordered, data about payment, sales data, information about goods you have already ordered, and about discounts.

For the purpose of your registration, we will likewise process the data, so that we can deal with your order or request. This involves the same data.

In order to deal with your orders and requests, we will forward your information to our service providers: Volkswagen AG, TechDivision GmbH.

To process your delivery, we will transfer your data to our transport service providers, such as UPS. The privacy policies of these companies will apply.

Depending on the chosen payment method, we will transfer your data to banks and payment service providers in order for the payment(s) to be processed. This may be:

- Sofortüberweisung.de der Sofort GmbH; privacy statement of this provider:
   https://www.sofort.de/datenschutz.html
- PayPal (Europe) S.à r.l. et Cie, S.C.A, privacy statement of this provider:
   https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE 
- Concardis GmbH, privacy statement of this provider:
   https://www.concardis.com/datenschutzerklaerung
-  American Express Payment Services Limited, privacy statement of this provider:
   https://www.americanexpress.com/de/content/privacy-policy.html?inav=de_legalfooter_dataprivacy 
-   Volkswagen Bank GmbH,
-   Volkswagen AG
-   one of the main banks we use

Data is generally not transferred to other third parties, unless you have agreed to this or we are obliged to do so due to legal provisions, or such transfer is expressly allowed due to a statutory provision.

2.1 Ordering certificates and data sheets
When ordering a certificate and/or data sheet in our online shop, personal data will be collected from you (Article 6(1) (b) GDPR) if you complete the relevant fields on the form and prepare to upload and send the data provided.
It is your decision whether you wish to disclose the information in this manner. The transfer of information provided by you to the product detail page will be encrypted.
We would like to point out that it is not possible to process an order without submitting the mandatory information to the relevant product detail page. The data is necessary for researching and creating your individual document.
To avoid any misuse of the certificates, we will process data that identifies you and the vehicle free of doubt (Article 6(1) (f) GDPR). The majority of the personal data collected from you will be your personal details, such as first name, surname, company, email address, address information, vehicle information (such as version, model, model year, first registration, vehicle identification number, engine power, engine code, etc.).

We will not use this data for advertising purposes. Your data will not be transferred to third parties and will be deleted after the document (certificate, data sheet) has been created. We will delete any order data if the purpose for which we are storing your data ceases to exist. In the event that a trade or tax-based archiving obligation exists, we will only delete it upon expiry of this retention period.
After placing a certificate or data sheet in your basket, we will process your order data analogous to point "2. Ordering of goods, registration with the online shop, price enquiries" of our data privacy statement.

a) Other purposes of processing and legal bases 
In addition, we also store the aforementioned data for the following purposes: 

(1) For the fulfilment of contractual obligations (Article 6(1b) GDPR)

- needs analyses,
- quality control,
- assertion of legal claims and defence in legal disputes, ensuring IT security (including system and/or plausibility test) and general security, including building and plant safety,
- processing of the information for the integrity, authenticity and availability of data,
- monitoring by supervisory bodies or similar (e.g. auditing), as well as
- provision of evidence of orders and other agreements, as well as quality control through appropriate documentation

(2) In the context of the balancing of interests (Article 6(1f) GDPR)

As appropriate, we may process your data after the actual performance of the contract in order to safeguard legitimate interests of us or of third parties. Examples:

- market research and opinion research, insofar as you have not objected to the use of your data,
- testing and optimisation of methods for needs analysis for the purpose of directly addressing customers,
- assertion of legal claims and defence in legal disputes,
- enrichment of our data, including through the use or the researching of publicly available data,
- statistical analysis or market analysis,
- ensuring IT security and our IT operations,
- prevention and investigation of criminal offences, to the extent this is not solely for the fulfilment of legal requirements,
- measures of business management,
- further development of existing systems and processes,
- as appropriate: monitoring or recording of telephone conversations for quality control and training purposes,
- Sending greeting cards via post or email (Christmas cards, for example)
- risk control within the Volkswagen Group

(3) On the basis of your consent (Art 6(1a) GDPR)

If you provide us with consent to process personal data for specific purposes (e.g. disclosure of information in the Group; use for marketing purposes), then this processing is legal on the basis of your consent. Your consent may be revoked at any time. This also applies to the revocation of declarations of consent, where these were granted to us before the GDPR came into effect, i.e. before the 25 May 2018. The revocation of consent will not affect the legality of the data processed until such revocation.

(4) On the basis of statutory requirements (Article 6(1c) GDPR) or in the public interest (Article 6(1e) GDPR)

As a company, we are also subject to various legal obligations, that is to say, requirements under applicable law (e.g. Commercial Code, Money Laundering Act, tax laws). The purposes of processing include, among other things: verifying identity and age; fraud and money-laundering prevention; combating and educating about the financing of terrorism and crimes damaging assets; the fulfilment of fiscal monitoring and reporting obligations; as well as the assessment and control of risks in our company and within the Volkswagen Group. In addition, there may be a requirement to disclose personal data within the framework of regulatory / legal measures for the purposes of evidence, prosecution or the enforcement of claims under civil law.

b) How long do we store your data?
We process and store your personal data for as long as it is required for the fulfilment of our contractual and legal obligations. It is important to note that in the event of a registration with the online shop, our business relationship is deemed to be a continuing obligation, applicable for a period of years.

If the data is no longer required for the fulfilment of contractual or statutory obligations, it is deleted on a regular basis, unless their – temporary – continued processing is required for the following purposes:

- Meeting retention obligations under commercial codes and/or fiscal laws: the German Commercial Code (HGB), the German Tax Code (AO), the Money Laundering Act (MLA) are to be noted. The specified time limits for storage and documentation are two to ten years.
- Conservation of evidence within the framework of the statute of limitations. In accordance with Sections 195 et seq. of the German Civil Code (BGB), these periods of limitation may be up to 30 years, although the normal period of limitation is 3 years.
- Fulfilment of the purposes mentioned under (a). In these cases, we may – even after the end of our business relationship or after our pre-contractual legal relationship – store (and, as appropriate, use) your data for a duration which is in agreement with the relevant purposes.

c) Credit check
If we offer you an insecure payment method (e.g. purchase on account), we have a legitimate interest in protecting ourselves from defaults on payment. We will therefore contact a credit agency for information about your credit rating. Credit rating information is information about unsettled payment claims and information directly resulting in a risk of payment default (e.g. insolvency, debt counselling, deferral due to inability to pay).

As part of the credit check, your data is processed on the basis of Article 6(1)(b) GDPR and Article 6(1)(f) GDPR. We have a legitimate interest in conducting a credit check when you choose an insecure payment method (instalments, purchase on account).
In order to obtain credit rating information, we send the following information to the external credit agency Creditreform: company name and address details.
Information on how Creditreform processes your data can be found in the company’s privacy policy in chapter: Information in accordance with the EU General Data Protection Regulation (EU-GDPR)
https://www.creditreform.de/navigations/content-footer/datenschutzerklaerung.html

We do not use data that we receive from the credit agency to make an automated decision and we do not carry out any profiling. We manually assess whether or not we can allow you to make a purchase on account. We do not pass Creditreform’s data on to third parties.
We process and store your personal data for as long as it is required for the fulfilment of our contractual and legal obligations.
You can object to the processing of your personal data via our contact and email address (see above). In this case, purchases on account are not permitted.

3. Newsletters / email advertising
If you wish to receive the newsletter offered on our website, we require your email address as well as information which allow us to verify that you are the owner of the specified email address, and that you agree to receive the newsletter.

You may like to inform us of your title, first name, last name and date of birth, although you are not obliged to do so. If you provide us with your title, first name and last name, we will use this to address the newsletter to you personally. If you provide us with your date of birth, we use this to send you our best wishes on the day. If you are a commercial customer, we will also gather the customer number and company name, so these details can be assigned to your email address on our system.

In order to ensure that the sending of the newsletter is mutually agreed, we use the "double opt-in" procedure. In the course of this, potential recipients are recorded on a mailing list. The user then receives a confirmation email so that he/she may confirm – in a legal binding manner – the registration. Only if the confirmation is performed will the address be deemed active on the distribution list.

We use this data exclusively for sending the requested information and offers.

For the purposes of market research and so as to properly tailor the contents of our newsletter to you, we need to undertake the following processing:

- If you open emails from us, click on links contained within them or, after clicking on a link, send a website contact form, such actions are determined and this information stored.
- If you open emails from us, or click on links contained within them, it is determined and stored what topics are of interest to you.
- If you retrieve images in emails or click on links, the type of end device used is determined and this information stored.
- If you retrieve images in emails or click on links, it is determined – by assigning your IP address – from where the request is effected, and this information is stored.

In registering for the newsletter, you give us your consent for data processing. (Legal basis: Art. 6(1a) GDPR).
You may at any time revoke your consent to the storage of the data and email address, and to their use for sending the newsletter, for example via the "Unsubscribe" link in the newsletter, or by emailing us notice of your revocation: info@vw-classicparts.de.

When you register for the newsletter, your email address will, with your permission, be used for advertising purposes, until you unsubscribe from the newsletter. You may unsubscribe at any time.

We lock your data for use in the dispatch of newsletters if you have revoked your consent, or at the latest, however, 3 years after you last contacted us. For the purposes of documentation we will, however, continue to store your data until the documentation requirement no longer exists.

We will save your advertising objection so that it can be implemented on a lasting basis. We will not delete it pursuant to Article 17(3e) GDPR should a delete obligation cease to exist, insofar as it is necessary to process the data, thereby also store it, to enforce, exercise or advocate legal claims.

Newsletter2Go is the newsletter software used. Your information is forwarded to Newsletter2Go GmbH. Newsletter2Go is forbidden in this respect from selling your data and from using it for purposes other than for the dispatch of newsletters. Newsletter2Go is a certified German provider, selected according to the requirements of the GDPR and the Federal Data Protection Act.

You can find more information here: https://www.newsletter2go.co.uk/information-for-newsletter-recipients/?_ga=2.188379884.579196666.1527003370-1769017888.1527003370

E-mail advertising if you do not subscribe to the newsletter and your right to opt out
If we receive your e-mail address, your address and order data in connection with the sale of a product or service and you have not opted out and you are not a consumer, we reserve the right to regularly email you offers for products from our product range that are similar to those you have already purchased.
This serves the protection of our legitimate interests in promoting and advertising our products to customers that are overriding in the process of balancing of interests (Article 6(1f) GDPR).

You can opt out of this use of your email address at any time by sending a message to the contact option specified below or by using the opt-out link in the advertising email, without incurring any costs beyond the cost of transfer calculated at the base rates.

You may unsubscribe from email advertising here: https://www.volkswagen-classic-parts.de/en/abmeldung-emailwerbung

4. Contact form
When contacting us using the contact form, personal data is collected (Article 6(1b) GDPR) from you when you fill in the respective fields on the form and send data. It is your decision whether and what information you provide us with in this manner. The personal data to be collected to this extent include, in particular, your contact information, e.g. first name, surname, company email address, customer number, address data, information on the vehicle such as finish, model, model year, first registration, vehicle identification number, engine, engine classification code, transmission classification code, paint number and interior appointments code.

Your details will be stored on our server for the purpose of processing your request and in the event that subsequent questions arise. We will not use this data for advertising purposes.

If you send us a message using the contact form on our website, this data is encrypted. The confidentiality and integrity of the content is thus ensured.

5. Google Tag Manager
We use the Google Tag Manager to manage each tracking activity. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personally identifiable information. The tool triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager. http://www.google.de/tagmanager/use-policy.html

6. Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The use includes "Universal Analytics". As a result, it is possible that data, meetings and interactions are assigned a pseudonymous user ID across multiple devices, and that the activities of a user are analysed across all devices. Google Analytics uses "cookies" – text files that are stored on your computer and enable analysis of the use of the website. The information generated by the cookie about your use of this site is generally sent to a Google server in the USA and stored there.

In this case we use the privacy shield negotiated between the European Union and the United States to ensure an adequate level of data protection.

Through the activation of the extension "_anonymizeIp()" on this website, your IP address is abbreviated by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activities and to provide other services related to website use and internet use to the website operator.

We use Google Analytics due to the consent you grant according to Article 6(1a) GDPR.

The data sent by us which is linked to cookies, user IDs or advertising IDs is automatically deleted after 14 months. The deletion of data whose retention time has expired is done automatically once a month.
For more information about terms of use and privacy, see https://www.google.de/analytics/terms/gb.html or https://policies.google.com/?hl=en-uk.

The IP address communicated by your browser in the context of Google Analytics will not be merged with other data from Google.

Information regarding the third-party provider:
Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Privacy statement: https://policies.google.com/privacy?hl=en-UK&gl=de.

7. Use of Google remarketing (Google AdWords)
Our website uses Google AdWords for the purposes of personalised online advertising which is based on your interests and location. The legal basis for this processing is your consent according to Article 6(1a) GDPR.

We use the following Google AdWords features:

- Remarketing
- Interest categories
- Similar target groups
- Other types of interest-related advertising
- Demographic and geographical orientation

These services allow us to provide targeted advertising to visitors to our website in the context of marketing campaigns for our products, on the websites of our advertising partners. This form of advertising is anonymous. The insertion of advertising material on the websites of our partners is carried out using Google AdWords on the basis of cookie technology ("DoubleClick cookie") and the previous visit to our website. The data will be collected and stored by Google. Our advertising partners do not receive information about the data stored in the cookie. In addition to the IP address of the computer used, an ID number is stored in the cookie, with which Google can calculate how often you have accessed the website. Apart from the IP address, no further personal data is stored, e.g. email addresses, company names or telephone numbers. The data stored in the cookie will not be merged with other personal data in user profiles. 

Further information on Google remarketing and Google's privacy statement can be viewed at: https://policies.google.com/technologies/ads?hl=en-UK. Users can disable DoubleClick remarketing pixels by accessing the disabling page for DoubleClick or the disabling page of the Network Advertising Initiative (NAI).

We work with the agency Cramer & Consorten as our order-processor pursuant to Article 28 GDPR in the creation of advertising via Google AdWords.

8. Visiting our social-media fan page
We also operate a fan page on Facebook, a social network of the US-American company Facebook Inc., which also has a responsible office at Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

We maintain these presences in order to communicate with users active in those networks or to offer information there about us and our range.
There is a joint responsibility under Article 26 GDPR for this purpose between Facebook and Volkswagen Classic Parts (Page Controller Addendum) with regards to our fan pages. Our fan pages can be reached at https://www.facebook.com/classicparts/ and https://www.instagram.com/vw_classicparts/.

Every time you interact on our fan pages or other Facebook or Instagram websites, the operators of the social networks use cookies and similar technologies to record your usage behaviour. Fan page operators can view general statistics on the interests and demographic characteristics (e.g. age, gender, region) of the fan page audience. When you use social networks, the nature, scope and purpose of the processing of data on social networks is primarily determined by the operators of the social networks. Detailed information on Facebook's Page-Insights data can be found here: https://www.facebook.com/legal/terms/information_about_page_insights_data

The legal basis for the processing is Article 6(1)(f) GDPR. Our legitimate interests are: service improvement of the website offer/Facebook fan page/Instagram fan page, the design of the posts, determination of the optimal publication date and prevention of misuse of our site.

Detailed information can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.

Detailed information can also be found in Instagram's privacy policy: http://instagram.com/about/legal/privacy.

Please note that Facebook’s servers are located mainly in the USA. When viewing our fan page a data transfer to the USA will take place. An adequacy decision of the EU commission according to Article 45(3) GDPR that there is an adequate data protection level in this country does not exist.

9. Facebook Custom Audience using pixel
Our online shop uses “Facebook pixel” from the social media network Facebook, which is run by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA or, if you are resident in the EU, by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) to analyse, optimise and efficiently run our website and for these purposes.

This involves Javascript code. These pixels generate a checksum (hash value) from your user data, which is transmitted to Facebook, e.g. browser information. If it exists, the Facebook cookie is targeted and your Facebook ID is transmitted. If you have a Facebook profile and log in to the site, you may be presented with targeted personalised advertising for Volkswagen Classic Parts products and offers based on the data transmitted by the pixel. The data of users who do not have a Facebook profile will be discarded unused by Facebook.
You can find further information on the purpose and scope of data collection and the further processing and use of data by Facebook as well as your settings options for protecting your privacy in Facebook’s data protection guidelines, which can be found among other places at https://www.facebook.com/privacy/explanation.

The data collected are anonymous so do not provide us with any information about the user’s identity. However, the data from Facebook are saved and processed so that a link to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data use policy (https://www.facebook.com/about/privacy/). You can make Facebook and its partners switch off adverts on and external to Facebook. A cookie can also be saved on your computer for this purpose. These processing operations are performed exclusively on the basis of your express consent (Article 6(1)(a) GDPR).

If you do not want to participate in data collection, you can object and disable data collection under the following link: https://www.volkswagen-classic-parts.de/en/cookies

When actively communicating with our users via messages, comments or user posts, we use the technology of Facebook and Instagram in conjunction with the Facelift cloud solution. The provider of the cloud is the company Facelift Brand Building Technologies GmbH, Gerhofstrasse 19, 20354 Hamburg. When using comments, posts on our fan pages or messages, the profile name and comment, post and/or message content are processed.

10. Use of cookies 
On our website, we use "cookies" in order to make your visit to this website as convenient as possible, and to allow the use of certain features. 

What are cookies?
They are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called "session cookies"). Other cookies remain on your computer and allow us to recognise your computer next time you visit (so-called "persistent cookies"). These cookies eliminate the need for you to re-enter your password or fill out forms with your data on subsequent visits.

You can manage the treatment of these cookies in your internet browser (e.g. how to block them). Please take a look in the "Help" section of your respective Internet browser.

Please enable (session) cookies in your browser settings in order to be able to use the easily use the features of our portal. Otherwise, you will not be able to use individual features of our site.

In addition Volkswagen Classic Parts offers to deactivate Web-analysis and advertising cookies. Turn to the link „Cookie Settings“ in the Footer Menu. 

Here you will find further general information about https://en.wikipedia.org/wiki/Magic_cookie.

What cookies does Volkswagen Classic Parts use?

We use cookies of the following categories:

Strictly necessary cookies (Type 1)
These cookies are mandatory, such that websites and their features can operate properly. Without these cookies, for example, services such as the contact form would not be available.

Feature cookies (Type 2) 
These cookies make it possible to improve the comfort and performance of websites, and provide various features. For example, language settings are stored within feature cookies.

Service cookies (Type 3)
These cookies collect information about how you use websites. For example, service cookies help us to identify particularly popular areas of our website. They can improve the content of our websites so we can better meet your needs and thereby improve what we offer you. The information collected by these cookies is not personally identifiable. For more information on the collection and evaluation of information, see the section on the "Use of Google Analytics".

Third-party cookies (Type 4)
These cookies are set by third parties, such as social networks. They are primarily used to integrate social media content, e.g. social plugins, on our website.

We use the following Cookies for this Web-page:

Cookie Name description Cookie Type storage times
frontend

This Cookie saves the Session ID for our Web-page. The ID makes sure you get identified while surfing on our web-page to secure you can use important functions like the cart.

Strictly necessary cookies (Type 1)

1 Day
frontend_cid

Saves up an additional Session ID for locked pages. This Cookie exists in addition to the Standard Session Cookie "frontend" and will be used for the same reason.

Strictly necessary cookies (Type 1)

1 Day
store

This Cookie saves the language you are currently using.

Feature cookies (Type 2)

depending session
cookieConsent

This Cookie saves the value "CookieOkay" as soon as you agree to the use of Cookies you avoid further requests for you next use of this page.

Service cookies (Type 3)

 20 Years
_gat

This Cookie is being used by Google Analytics to check the request rate from the companies server. With this Cookie we can find out what part of the web-page needs improvement. The Cookie _gat cannot provide us with personal identification from users as no personal date can be seen.

Third-party cookies (Type 4)

1 Minute
_ga

This Cookie is being used by Google Analytics to differ the users information and page request. With this Cookie we can find out if the Web-page needs improvement. The Cookie _ga cannot provide us with personal identification from users as no personal date can be seen.

Third-party cookies (Type 4)

2 Years
_gid

This Cookie is being used by Google Analytics to differ between the users.

Third-party cookies (Type 4)

1 Day
IDE

This Cookie is being used by Google to place adverts by Volkswagen Classic Parts on other Web-page (Remarketing).

Third-party cookies (Type 4)

12 Days

google.com
CONSENT

In case you agree the tracking, this Cookie will save up your agreement. Third-party cookies (Type 4) / Service cookies (Type 3)

20 Years

www.google.com
OTZ

This Cookie is being used by Google to provide you with Google-services like Google Maps. Third-party cookies (Type 4) / Service cookies (Type 3)

1 Month

google.de
CONSENT

In case you agree the tracking, this Cookie will save up your agreement. Third-party cookies (Type 4) / Service cookies (Type 3)

20 Years

The "session cookies" are automatically deleted from your hard drive after the end of the browser session (hence the name "session cookies"). Session cookies are required, for example, in order to be able to offer you the shopping basket function across more than one page. In addition, we also use cookies which stay on your hard drive (temporary cookies). Upon your next visit, it will be automatically recognised that you have already visited, and what your preferences are in terms of inputs and settings. These temporary or even permanent cookies (of 1-year duration) are stored on your hard drive and delete themselves automatically after the defined period. In particular, these cookies serve the purpose of making our offering more user-friendly, more effective and safer. These files, for example, enable you to land on the page with the relevant language setting. The sole purpose of cookies is to adapt our offering to your customer wishes in the best possible way, and to make your navigation with us as comfortable as possible.

What data is stored in the cookies?
Only pseudonymous data will be stored in the cookies used by Volkswagen Classic Parts. Upon activation of the cookie, it will be ascribed an identification number, and no assignment of your personal data to this identification number is made. Your name, IP address or similar data which would enable an allocation of the cookies, are not inserted into the cookie. Due to the cookie technology, we only receive pseudonymous information, for example about which webpages of our shop were visited, what products were viewed, etc.

11. Using Google Map
This website uses Google Inc.'s Google Maps product to visually represent geographic information. By using this website, you consent to the collection, processing and use of automatically collected data by Google Inc., as well as its representatives and third parties. 

The terms and conditions of Google Maps can be found here: https://www.google.com/intl/en_uk/help/terms_maps.html.

12. Integration Trusted Shops
To display [our Trusted Shops seal of approval and] the collected reviews as well as for the offer of the Trusted Shop Products for buyers after an order, the Trusted Shop Trust Badge is integrated on this website.

This is intended to safeguard, within the framework of balancing interests, our legitimate prevailing interest within an optimal marketing of our offer according to art. 6 sec. 1 p. 1 lit. et seq GDPR. The Trust Badge and thus the advertised services are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The trust badge is provided with the framework of order processing by a CDN provider. Your data will only be processed on servers in Europe. However, Trusted Shops GmbH also uses service providers from the USA. A reasonable level of data protection is ensured. Further information on data protection of Trusted Shops GmbH can be found here: https://business.trustedshops.co.uk/imprint

When viewing the Trust Badge, the web server automatically saves a so-called server log file that contains e.g. your IP address, date and time of the viewing, transferred data volume and the requesting provider (access data) and the viewing. Individual access data are saved in a security database for purposes of analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation.

Further personal data are transferred to Trusted Shops, if you have consented to use Trusted Shop Products after completing an order or if you have already registered for the use. In this case, the contractual agreement entered between you and Trusted Shops applies.

Whether you are already registered for a product use as buyer will be checked automatically using a neutral parameter by using the email address that was hashed by means of cryptological one-way function. The email address is converted to a hash value that cannot be decrypted by Trusted Shops. After having checked for a match, the parameter is deleted automatically.

13. Transfer to third countries
In the context of the use of Google Analytics and Google Fonts, personal data is transmitted to Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

No adequacy decision has been made by the European Commission. However, Google LLC is a member of the EU-US privacy shield. 

More information on EU-US privacy shield can be found at the following URL: https://www.privacyshield.gov

C. Data security on the internet

We undertake all necessary technical and organisational security measures to store your personal data so that it is accessible neither to third parties nor to the general public. If you want to get in contact with us via email, please note that the confidentiality of the information transmitted via this method of communication cannot be fully guaranteed. We therefore recommend that you send us confidential information only by post.

D. Your rights

The following rights can be asserted free of charge at any time:

Right to information: You have the right to information from us about the processing of your personal data.

Correct: You have the right to have us correct inaccurate or incomplete personal data relating to you.

Right to deletion: You have the right, in the presence of the prerequisites mentioned in Article 17 GDPR, to demand the deletion of your data. Accordingly, you may, for example, demand the deletion of your data, insofar as it is no longer required for the purposes for which it was collected. You may also request deletion if we process your data on the basis of your consent, and you revoke this consent.

Right to restriction of processing: You have the right to demand the restriction of the processing of your data, if the prerequisites pursuant to Article 18 GDPR are present. This is the case, for example, if you contest the accuracy of your data. For the duration of the process verifying the accuracy of the data, you can then request the restriction of processing.

Right of objection: If the processing is based on an overwhelming interest or if your data is used for direct marketing purposes, you have the right to object to the processing of your data. An objection is if processing is either in the public interest or occurs in the exercise of public authority or by virtue of a legitimate interest of the Weser-Ems Vertriebsgesellschaft mbH or of a third party. In the case of an objection, we ask you to send us your reasons for which you object to the data processing. In addition, you have the right to object to the processing of data for direct marketing purposes. This also applies to profiling, insofar as this is linked to direct advertising.

Right to data portability: If the data processing is based on consent or the fulfilment of a contract, and it additionally occurs using automated processing, you have the right to receive your data in a structured, common and machine-readable format and to transmit them to another data processor.

Right of revocation: If the data processing is based on consent, you have the right to revoke the data processing – free of charge and at any time – within the framework of consent with effect for the future, by emailing datenschutz@vw-classicparts.de or via the contact details provided in the legal information section.

Right to complain: You also have the right to complain to a supervisory authority (e.g. The Lower Saxony Commissioner for Data Protection) about our processing of your data.

E. Your contact person: Data Protection Officer

Our Data Protection Officer is available to you as a point of contact for all data-protection-related matters, and for the exercise of your rights. Please send your submissions to:

Weser-Ems Vertriebsgesellschaft mbH
- Data Protection Officer -
Theodor-Heuss-Str. 28b
38444 Wolfsburg, Germany

datenschutz@vw-classicparts.de

Version: December 2019